Companies with more than one application would get hit harder. Organizations with 100 or more users could also pay more, even if they're using only one application. Conversations with Microsoft customers - and a review of their contracts - show that the largest enterprises with 1,000 or more users could pay substantially more in some cases, Ianni said. Microsoft claims 80% of its customers are using only one application, but anecdotal evidence indicates otherwise. 'I feel that a majority of renewing customers are going to be substantially impacted by this change.' 'If you're using four applications and you had a thousand users, well, your price went up 158% - it varies wildly,' Ianni said. I feel that a majority of renewing customers are going to be substantially impacted by this change. Microsoft Dynamics 365 CRM 'attach pricing' Alysa Taylor, corporate vice president for business applications at Microsoft, said in the blog post that customers preferred having the option of adding or removing applications as their companies grew and changed over time. The new individual pricing would cost $95 per user/month for one app, with $20 'attach licenses' for additional apps. The plan includes five core applications - Sales, Customer Service, Field Service, Project Service Automation and Marketing. Currently, the cloud apps come priced as bundles, with many companies on a Customer Engagement Plan at $115 per user/month. Midsize and larger organizations that use more than one application could face significant increases, because of Microsoft's decision to unbundle Dynamics 365 apps and sell them a la carte.

The company gave partners advance notice of the new pricing scheme at last week's Inspire conference in Las Vegas. Microsoft described the changes, scheduled to take effect Oct.

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